🔒 Your Information at khelobaji Is never sold to third parties 🛡️ 256-bit SSL Encryption — All Transactions Secured 📋 Privacy Policy Last Updated: January 2026 ✅ Your Data In Your Control — Request deletion at any time 🔐 International Data Protection Standards Complied with 🔒 Your Information at khelobaji Is never sold to third parties 🛡️ 256-bit SSL Encryption — All Transactions Secured 📋 Privacy Policy Last Updated: January 2026 ✅ Your Data In Your Control — Request deletion at any time 🔐 International Data Protection Standards Complied with
Legal Documents

Khelobaji Privacy Policy — How We Protect Your Information

Here you'll find a fully transparent explanation of how khelobaji collects, uses, and protects your personal information. We believe you should always be in control of your own data.

Last Updated: January 2026 Version: 2.4 Language: English
Your Information Is Safe

Khelobaji never sells your personal data to third parties. All information is used solely to provide our services and ensure account security.

Key Privacy Protection Highlights

A summary of how your information is managed at khelobaji.

Data Collection Limitations

Khelobaji only collects information that is strictly necessary to provide its services. No unnecessary or excessive personal data is requested. Registration, KYC verification, and payments each require different levels of information.

Strong Encryption

All your data is protected with 256-bit SSL/TLS encryption. Data stored on our servers is secured with AES-256 encryption. Passwords are never stored in plain text — only hashed versions are kept.

No Sharing with Third Parties

Khelobaji does not sell or rent your personal data to marketers or third parties. Your information is never shared with anyone outside the platform unless legally required.

Your Data, Your Control

You have the right to view, correct, or request deletion of your data at any time. Closing your account automatically triggers our data destruction policy.

Regular Security Audits

Khelobaji's systems are regularly audited by independent third-party security experts. Any vulnerabilities are addressed promptly. In the event of a data breach, members will be notified within 72 hours.

Data Retention Period

Each type of data has a defined retention period. Financial transaction records are kept for 5 years due to legal obligations. General account data is deleted 3 years after account closure.

🔐
SSL/TLS 256-bitAll data protected with maximum encryption
🚫
Your Data Is Never SoldNot to any advertisers
✋
Your RightsView, Correct, Delete
⏱️
72-Hour NoticeIn the event of any data breach

Introduction

This Privacy Policy ("Policy") is established by khelobaji.click ("khelobaji", "we", "us") and applies to every user ("you", "member") of this platform. By registering with or using khelobaji, this Policy applies to you automatically.

We want every member to know — where their data goes, why it's being used, and how it stays protected. This Policy is our commitment to that transparency, explained in plain, accessible language rather than complex legal jargon.

1 Introduction & Scope

This policy applies to all of the following:

  • When using the khelobaji.click website
  • When using the khelobaji mobile app (Android or iOS)
  • When contacting customer support
  • When participating in any promotion or survey

If you are under 18 or do not wish to accept this policy, please do not use khelobaji. If you have any questions, feel free to reach out to our support team.

2 What Information We Collect

Khelobaji collects several types of information. Below is a breakdown by category:

Data Type Example Why It's Needed
Identity Information Name, date of birth, NID number Account Registration & KYC Verification
Contact Information Mobile number, email address OTP, Notifications, Support
Financial Information BKash/Nagad number, transaction history Deposits, Withdrawals & Fraud Prevention
Usage Data Betting history, login times, device information Service Improvement & Security
Technical Information IP address, browser, OS Fraud Detection & Protection
Important

Khelobaji never stores card numbers, PINs, or mobile banking passwords. Payment details go directly to the payment service provider.

3 How We Collect Information

Khelobaji collects information through the following methods:

  1. Information You Provide Directly: Information is collected directly when you fill out the registration form, submit KYC documents, or contact support.
  2. Automatically Collected Data: When you use our website or app, your device's IP address, browser type, operating system, and usage patterns are recorded automatically.
  3. Cookies & Similar Technologies: This website uses cookies to manage your session, remember your preferences, and maintain security.
  4. From Payment Services: Once your transaction is complete, the payment gateway sends the transaction reference and status to khelobaji.

4 Purpose of Data Use

All collected information is used solely for the following purposes:

  • Account Management: To create, manage, and secure your account.
  • Service Delivery: For betting, gaming, payments, and customer support.
  • KYC Verification: To meet international legal obligations and verify identity.
  • Fraud & Scam Prevention: To detect and prevent suspicious activity.
  • Contact: To send important updates, transaction confirmations, and security-related notifications.
  • Service Improvement: To analyse usage patterns and improve the overall platform experience.
  • Legal Obligations: To comply with applicable laws, regulations, and directives from authorities.

Khelobaji does not sell your data or build profiles for advertisers. Any promotional messages you receive are about khelobaji's own offers — not third-party advertisements.

5 Data Sharing Policy

Khelobaji never sells or rents your information. It may only be shared with third parties in the following limited circumstances:

  • Payment Processors: Payment service providers such as bKash, Nagad, and Rocket receive the necessary information to process transactions.
  • KYC Services: Documents may be shared with an authorised KYC provider for identity verification purposes.
  • Security Services: Anonymized data may be shared with specialist fraud detection firms.
  • Legal Authorities: In response to a valid court order, or a lawful request from a licensing authority or law enforcement agency.
  • Business Transfers: In the event of a change in khelobaji's ownership, data may be transferred to the new operating entity — members will be notified in advance.
Our Commitment

All third parties with whom data is shared are contractually bound to uphold khelobaji's privacy standards. They may not use the data received for any purpose beyond what is specified.

6 Cookies & Tracking Technologies

Cookies and similar technologies are used on the khelobaji website. Cookies are small text files stored in your browser. Below is a description of the different types of cookies used:

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

7 Data Security Measures

Khelobaji maintains multiple layers of security to protect your information:

  • Encryption: All data transmissions are secured with TLS 1.3 encryption. Data stored on our servers is protected with AES-256 encryption.
  • Password Security: Your password is never stored in plain text — it is hashed using the bcrypt algorithm.
  • Two-Factor Authentication (2FA): OTP verification is used at login. Separate verification is required for sensitive actions such as password changes or withdrawals.
  • Access Controls: khelobaji staff are granted access only to the data they need. All access is logged and reviewed on a regular basis.
  • Security Audits: Regular third-party security audits and penetration testing are conducted.
  • Data Center: Our servers are housed in industry-grade data centers with 24/7 physical security and power redundancy.

That said, no one can guarantee 100% security on the internet. If you notice any unusual activity on your account, please contact our support team immediately.

8 Your Rights

As a khelobaji member, you have several rights regarding your personal data:

Right to Access

You can request to know what information khelobaji holds about you. Submit a request to support and you'll receive full details within 30 days.

Right to Rectification

You can request corrections to any inaccurate or outdated information. Once the correct documents are provided, updates will be made as quickly as possible.

Right to Erasure

After closing your account, or for specific reasons, you may request that your data be deleted. Due to legal obligations, certain information must be retained for a defined period.

Right to Object

You may object to your data being used for specific purposes. For example, if you no longer wish to receive promotional messages, you can unsubscribe at any time.

Right to Portability

You can request an export of your own data in a readable format such as CSV.

Right to Restrict Processing

In certain circumstances, you can request that the processing of your data be temporarily restricted.

To exercise any of these rights, email us at support@khelobaji.click or reach out via live chat. We typically respond within 30 days.

9 Data Retention & Deletion Policy

Khelobaji retains each type of data for a defined period:

  • Financial Transaction Records: Retained for 5 years due to legal obligations.
  • KYC Documents: Retained for up to 5 years after account closure.
  • Betting History: For the duration of active membership and up to 2 years after account closure.
  • Support Conversations: Up to 2 years after last contact.
  • General Account Information: Deleted 3 years after account closure.
  • Session Logs: Retained for a maximum of 90 days.

Once the retention period expires, data is securely destroyed so it cannot be recovered. If any data must be kept longer for legal reasons, the member will be informed.

10 Policy Updates & Contact

Khelobaji reserves the right to update this privacy policy at any time. For significant changes:

  • At least 14 days' notice will be sent to your registered email or via SMS.
  • A public notice will be posted on the website homepage.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.

For any privacy-related questions or requests, please get in touch:

Email: support@khelobaji.click

Live Chat: Available via the icon at the bottom-right of the website or app, 24/7.

Why khelobaji Takes Privacy Seriously — Our Approach

When registering online, we rarely stop to think about where our information actually goes. Your name, mobile number, and national ID details are highly sensitive. It's perfectly natural to wonder, when sharing this information on a betting platform — is it really safe?

At khelobaji, we consider it our responsibility to answer this question. Your personal information represents a significant trust placed in us. Breaching that trust wouldn't just create legal problems — it would call into question our very existence as a platform.

A large portion of online service users in Bangladesh are still unaware of data privacy. Many don't even know what rights they have. khelobaji wants to change that — so that every member on our platform understands exactly how their information is being used.

One thing about payments worth clarifying: when you deposit to khelobaji via bKash or Nagad, your mobile banking PIN goes directly into that payment app — khelobaji never sees it or stores it. Once the transaction is complete, khelobaji only receives a reference number and a success or failure status.

A common question we hear is — does khelobaji track my browsing history? The answer is no. khelobaji only records your activity within its own platform. What other websites you visit or what you do on your phone is entirely outside khelobaji's visibility.

Many users find KYC verification inconvenient — especially uploading a photo of their national ID. But it's actually there to protect you. If someone ever tries to hack your account and withdraw funds, KYC acts as an extra layer of security. No one else can make a withdrawal in your name.

Alongside our technical investment in data security, staff training is equally important. khelobaji's support team knows exactly what information can be discussed over the phone — and what cannot. No khelobaji employee will ever call you asking for your password or OTP. If anyone does, it's a scam — report it to us immediately.

We want every khelobaji member to play with complete peace of mind — knowing their information is safe. This Privacy Policy is the written form of that commitment. If you have any questions, ask us anytime — we're always ready to help.

You've read the Privacy Policy — join with complete peace of mind

Your information is safe at khelobaji. Register for free and claim your welcome bonus.

Queries

Members often have these questions.

A successful deposit at khelobaji typically reflects in your account within 1–3 minutes. However, during periods of high payment gateway traffic, it may occasionally take up to 15 minutes. If it hasn't arrived after 15 minutes, first check your bKash app to see whether the transaction shows as successful. If bKash shows it as successful but khelobaji hasn't credited it, contact khelobaji Live Chat and provide your bKash Transaction ID (TrxID), which you can find in your bKash transaction history. In most cases, sharing that information is enough for the balance to be updated manually within a few minutes. If bKash shows a failed transaction and no amount was deducted, simply initiate a new deposit — the old transaction will either be refunded automatically or was never charged in the first place.

There are several reasons your khelobaji account may get locked. The most common is entering the wrong password multiple times — the system automatically locks the account temporarily as a security measure. In that case, wait 20–30 minutes and try again. Other reasons include a suspicious login attempt or unusual activity triggering a security lock. If that happens, go to khelobaji's live chat and verify your identity using your registered mobile number — the support team will confirm your identity and help you recover your account. If you've forgotten your password, use the "Forgot Password" option — an OTP will be sent to your registered number. Under no circumstances should you share any identity verification details on social media.
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